How do I activate self-exclusion at abajee?

To activate self-exclusion, contact our 24/7 live chat or send an email to support@abajee.cam. Once we receive your request, we will deactivate your account promptly. You can set the duration of the self-exclusion period yourself.

21+ | Safe Gaming

Responsible Gaming at abajee — your protection is our commitment

We believe entertainment is meaningful only when enjoyed in a controlled and mindful way. Play at abajee within healthy limits.

For players aged 21 and over only

Why is responsible gaming important?

Online gaming can be a great source of entertainment, but it is enjoyable only when you play within your own means and limits. abajee always places the mental and financial wellbeing of its players at the highest priority.

Responsible gaming means setting your own budget, sticking to time limits, and having the courage to take a break when needed. We do not just provide a gaming platform — we are committed to standing by your side and ensuring a healthy gaming experience.

Remember — gaming is never an alternative source of income. It is purely for entertainment. You should not gamble when under financial pressure or emotional distress. abajee is always ready to raise your awareness on this and provide the support you need.

Our Protection Tools

abajee provides players with a range of protection tools to help you enjoy gaming in a safe and controlled way.

Set Deposit Limits

You can set your deposit limit on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately and cannot be increased before the designated period ends.

Time-Out Feature

If you feel you need a break, you can take a time-out for anywhere from 24 hours to 30 days. During this period you will not be able to log in to your account or place bets.

Self-Exclusion

If you are experiencing long-term issues, choose self-exclusion for a set period or permanently. This feature completely deactivates your account.

Loss Limit

Set in advance the maximum loss you are comfortable with within a given period. Once that amount is reached, your session will end automatically.

Session Time Limit

Decide in advance how long you will play. When the time is up, the system will notify you and, if needed, end the session automatically.

24/7 Bangla Support

For any issue, our 24-hour live chat support team is ready to help you in Bengali at any time. Contact live chat whenever you need assistance.

Warning Signs of Problematic Gaming

If you notice the following signs in yourself, you should seek help now. These are early signals of problematic gaming behaviour.

Ask yourself — is gaming harming your family life, work or studies? If the answer is yes, contact us.

A tendency to deposit repeatedly beyond your budget and placing larger bets in an attempt to "win back" money that has been lost.
Feeling restless, irritable or uncomfortable when trying to stop gaming.
Hiding your gaming habits or lying to family, friends or loved ones.
Being unable to stop playing even though daily responsibilities, work or family relationships are being harmed.
Repeatedly turning to gaming to escape emotional pressure or mental distress.
Taking on debt or draining savings to fund gaming, leading to financial hardship.

6 Simple Tips for Healthy Gaming

Set Your Budget First

Before each gaming session, decide how much money you are willing to spend. Do not go beyond that limit — avoid putting in extra money even if you lose.

Keep Track of Time

Decide in advance how long you will play. Use a clock or phone alarm. Take a break after the set time, and avoid playing when tired or emotional.

Gaming Is for Entertainment

Remember, gaming is not a guaranteed way to make money. It is a form of entertainment. If you win, great — if not, treat it as an enjoyable experience regardless.

Do Not Play Under Stress

Avoid gaming when you are angry, sad, anxious or under mental pressure. In such states your decision-making ability decreases and the risk of harm increases.

Let Your Family Know

Talk openly with the people close to you about your gaming habits. Family and friends can be your greatest supporters when it comes to your wellbeing.

Verify Age

abajee strictly follows a 21+ age policy. Keep minors away from gaming. Use a password or lock on your device so children cannot gain access.

abajee's Commitment

We are not just a gaming platform — we are a trustworthy, responsible community. Your safety and wellbeing are at the centre of every decision we make.

We ensure that our platform provides a safe, transparent and fair environment for players in Bangladesh. SSL encryption and fair play are our core principles.

Age Verification

We verify age at registration and do not allow anyone under 21 to create an account. Protecting minors is our highest priority.

Transparent Gaming Information

We give players easy access to their gaming history, deposit and withdrawal records. Keeping track of your own spending is the first step in responsible gaming.

Simple Self-Exclusion Process

Apply for self-exclusion at any time through live chat. We will deactivate your account immediately.

Trained Support Team

Our 24/7 Bengali live chat team is trained in responsible gaming. They will guide you in the right direction for any concern or issue.

Data Protection and Privacy

Your personal information and financial transactions are secured with SSL encryption. Your privacy is of the utmost importance to us.

Need Help? We Are Here

You are not alone with gaming problems — abajee is always by your side. Get in touch with our support team.

24/7 Live Chat Support Get instant support in Bengali at any time. Our team is always ready to discuss responsible gaming.

Email Support [email protected] — email us for self-exclusion, deposit limits or account closure.

Round-the-Clock Service We are here for you 24 hours a day, 7 days a week, in line with Bangladesh Standard Time (BST, UTC+6).

Talk to Us in Bengali Our support team speaks Bengali. Share your problem with us without any language barrier.

Enjoy abajee Responsibly

Entertainment, excitement and safety — all in one place at abajee. Play mindfully, stay within healthy limits, and enjoy every moment.

Explore Casino Slot Games Cricket Betting Read FAQ

Common Questions about Responsible Gaming

To activate self-exclusion, contact our 24/7 live chat or send an email to [email protected]. Once we receive your request, we will deactivate your account promptly. You can set the duration of the self-exclusion period yourself.

Yes, a deposit limit takes effect immediately once set. However, increasing a limit requires a waiting period to prevent impulsive decisions. Decreasing a limit applies instantly.

A time-out is a short-term break — typically from 24 hours up to 30 days. Once the period ends, you can log in again automatically. Self-exclusion is long-term — it cannot be cancelled before the set period ends, and you will need to apply to regain access.

Start by talking to them with empathy. Listen carefully to their situation without judgement. Encourage them to reach out via our live chat or email. Support from family and friends plays a major role in overcoming gaming problems.

We follow a strict 21+ age policy to protect the mental and financial wellbeing of minors. The risk of gaming addiction at an early age is much higher. We want the younger generation in Bangladesh to stay protected and enjoy entertainment responsibly at a mature age.

Your account balance remains safe during self-exclusion. Once the period ends or you regain access, you will be able to withdraw your balance. Contact our live chat for more details.

See All Answers