abajee Privacy Policy

abajee is a reliable and secure online gaming platform for Bangladeshi players. We place the highest importance on the privacy of our users. This privacy policy explains how abajee collects, stores, uses, and where necessary shares your personal information with third parties.

By registering on our platform, logging in, or using any of our services, you are considered to have read and understood this privacy policy. To protect your information, we use SSL encryption along with the latest security measures.

This policy has been prepared in compliance with applicable data protection regulations in Bangladesh and may be updated from time to time. If any changes are made, we will notify you via your registered email.

We collect various types of information to create and manage your account on the abajee platform and to provide our services. This information falls into two main categories:

2.1 Information You Provide

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number
• Username and password
• Bangladeshi mobile banking details such as bKash, Nagad, or Rocket numbers
• Deposit and withdrawal history and transaction details
• Documents provided for identity verification

2.2 Automatically Collected Information

• IP address and device type
• Browser type, language, and operating system
• Time, date, and duration of visits to the platform
• Cookies and local storage data
• Gaming activity and betting history
• Login sessions and usage patterns

abajee uses the information collected for the following purposes:

• Account management: Information is used to create, verify, and manage your account.
• Transaction processing: Financial information is used to process deposits, withdrawals, and bonuses.
• Service improvement: Usage patterns are analyzed to improve your experience and add new features.
• Security and fraud prevention: Information is used to prevent fraud, money laundering, and unauthorized access.
• Customer support: Information is used to resolve your issues and provide accurate assistance.
• Responsible gaming: Information is used to prevent gambling addiction and monitor playing patterns.
• Legal obligations: To provide information in response to valid requests from the government or regulatory authorities.
• Communication: To inform you about important updates, promotional offers, and policy changes.

abajee shares your information with third parties only in limited and specific circumstances. Those circumstances are described in detail below:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, and Rocket is shared with these payment service providers. They are governed by their own privacy policies.

4.2 Game Providers

Game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive session data required to operate their games. In such cases only operational data is shared, not personally identifiable information.

4.3 Disclosure for Legal Reasons

Under Bangladeshi law, court orders, or valid requests from government authorities, we may be legally required to disclose relevant information. In such cases we will endeavour to notify you as far as possible, unless prohibited by law.

4.4 Technology Infrastructure Support

We work with technology service providers to ensure the safe and uninterrupted operation of the platform. These providers have limited access to data under strict confidentiality agreements.

abajee applies industry-standard security measures to protect your personal information. Our security framework includes the following layers:

5.1 Encryption

All data transmitted between you and our servers is protected by SSL/TLS encryption. Sensitive data stored on our systems is also kept in encrypted form.

5.2 Access Control

Only authorized personnel can access the relevant data. All access is logged and audited regularly.

5.3 Password Protection

Your password is never stored in plain text. Passwords are stored using strong hashing algorithms. You are advised to change your password regularly.

5.4 Fraud Prevention

We use automated monitoring systems to detect unusual activity and prevent fraudulent transactions.

The abajee platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These cookies are necessary to maintain your login session, ensure security, and support the core functionality of the platform. Disabling them may prevent the platform from working properly.

6.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and personalization information. They help improve your experience on future visits.

6.3 Analytics Cookies

These cookies are used to evaluate platform performance and understand user behavior. This information is analyzed in fully anonymized form.

You can manage or delete cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

How long abajee retains your personal information depends on the type and purpose of the data:

• Account information: Retained for as long as your account is active and for a legally required period after account closure.
• Financial transaction records: Retained for the long term as required by legal obligations.
• Gaming activity: Retained for responsible gaming monitoring and dispute resolution.
• Communication records: Communications with customer support are retained for a specified period.
• Marketing consent: Until you withdraw consent or until your account is closed.

Once the purpose for retaining data has been fulfilled, we securely delete or anonymize it.

You have the following rights in relation to your account at abajee:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If your information is inaccurate, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, subject to exceptions where legal obligations apply.
• Right to object to processing: You can object to your information being used for marketing communications.
• Right to data portability: You can receive your information in a structured, machine-readable format.
• Right to withdraw consent: For information processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will review your request within a reasonable time.

abajee strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect information from minors.

If we become aware that a minor has created an account by concealing their true age, that account will be closed immediately and all associated information will be securely deleted.

Parents are encouraged to monitor their children's internet use and to use parental control tools. If you believe a minor is using our platform, please contact us.

abajee reserves the right to update this privacy policy as needed. For any significant changes, we will take the following steps:

• A notice of the changes will be sent to your registered email address.
• A notification will be displayed when you access the platform.
• The "Last updated" date on this page will be changed.

Continued use of the platform after the updated policy is published will be considered automatic acceptance of the new policy. If you do not agree to a policy change, you may close your account.

For any questions or concerns about this privacy policy, please contact our customer support team. We always provide support in Bengali.